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Deploying Facial Recognition Technologies In Casinos

The Gaming Inspection and Co-ordination Bureau (DICJ) has requested local gaming operators to no install digital surveillance technology, including cameras or facial recognition technology, news agency Bloomberg reported.

Citing unnamed inside sources, Bloomberg stated that gaming authorities issued a memo to gaming operators on July 31 informing them that these restrictions were to start being enforced on August 1.

The news agency had previously reported in June that that gaming operators in the city were testing facial recognition technology to track and study players’ behaviors but with local authorities stating afterward that such technology could only be used for security purposes.

That report stated that Las Vegas Sands and MGM Resorts were said to have already started to deploy some of these technologies, while  Wynn Macau, Galaxy Entertainment Group and Melco Resorts were still in discussions with suppliers.

Afterwards, the DICJ confirmed that two to three gaming undisclosed operators were currently testing facial recognition systems, but underlined that such systems would have to strictly adhere to the local Personal Data Protection Law.

Gaming experts have told MNA that under data protection regulations in Macau, consent from players would be required for gaming operators to use their data for any extra purposes, such as market analysis.

(Source: Nelson Moura, Macau Business, 7 August 2019)

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