MCA ASIA Online Privacy Statement

MCA ASIA respects your privacy. This Privacy Statement informs you of our privacy practices and of the choices you can make about the way information about you, including from your online activity is collected and how that information is used by MCA ASIA. This statement is readily available on the MCA ASIA home page (www.MCA-ASIA.com) and at the bottom of every MCA ASIA web page.

Scope of this Privacy Statement

This Privacy Statement applies to all MCA ASIA-owned websites, domains, services, applications, and products, except that a privacy policy or statement specific to a particular MCA ASIA program, product, or service may supersede or supplement this Privacy Statement.

Links to non-MCA ASIA websites

MCA ASIA sites or services may provide links to third-party applications, products, services, or websites for your convenience and information. If you access those links, you will leave the MCA ASIA site. MCA ASIA does not control those third party sites or their privacy practices, which may differ from MCA ASIA’s practices. We do not endorse or make any representations about third-party sites. The personal data you choose to provide to or that is collected by these third parties is not covered by the MCA ASIA Privacy Statement. We encourage you to review the privacy policy of any site you interact with before allowing the collection and use of your personal information.

We may also provide social media features that enable you to share information with your social networks and to interact with MCA ASIA on various social media sites. Your use of these features may result in the collection or sharing of information about you, depending on the feature. We encourage you to review the privacy policies and settings on the social media sites with which you interact to make sure you understand the information that may be collected, used, and shared by those sites.

Collection of personal information

Personal information is any information that personally identifies you or from which you could be identified. MCA ASIA collects, exports, and uses personal information to manage your relationship with MCA ASIA and better serve you by personalizing your experience and interaction with MCA ASIA. Such collection is done with appropriate notice and consent, along with required filings with data protection authorities, where required. MCA ASIA may collect your personal information through your access and use of this website.

MCA ASIA may collect personal information from you in connection with:

information requests or complaints
marketing, newsletter or support subscriptions
event registration
visits or browsing on MCA ASIA websites

The types of personal information MCA ASIA may collect from you includes:

personal and business contact information, such as name, address, telephone number, and email address
in some cases, your business contact data may be provided to MCA ASIA by a designated entity within your business or enterprise (such as a member of your IT department)
other unique information such as user IDs and passwords, product functionality, product and service preferences, contact preferences, educational and employment background, and job interest data
geo-location data such as your IP address or physical location when you request location based services
details of the products and services you have purchased from us or which you have enquired about, together with any additional information necessary to deliver those products and services and to respond to your enquiries
any additional information relating to you that you provide to us directly through our websites or indirectly through use of our websites or online presence, through our representatives or otherwise
information you provide to us through our service center, customer surveys or visits by our representatives from time to time

If you post, comment, indicate interest or complaint, or share personal information, including photographs, to any public forum on an MCA ASIA site, social network, blog, or other such forum, please be aware that any information you submit can be read, viewed, collected, or used by other users of these forums, and could be used to contact you, send you unsolicited messages, or for purposes that neither you nor MCA ASIA have control over. MCA ASIA is not responsible for the personal information you choose to provide in these forums.

In addition to the information you provide, MCA ASIA may also collect information during your visit to an MCA ASIA website, web-based application, which include Web beacons, cookies, and similar technologies, as well as embedded Web links. These collect certain traffic information that your browser sends to a website, such as your browser type and language, access times, and the address of the website from which you arrived. They may also collect information about your Internet Protocol (IP) address, unique device identifier, clickstream behavior (i.e., the pages you view, the links you click, and other actions you take in connection with MCA ASIA websites) and product information.

MCA ASIA also collects information from publicly or commercially available sources that it deems credible. Such information may include your name, address, email address, preferences, interests, and demographic/profile data. The information MCA ASIA collects from its public or commercial sources may be used along with the information MCA ASIA collects when you visit MCA ASIA’s sites.

Where necessary, MCA ASIA may also use information provided by you or your employer, together with information from publicly available and other online and offline sources, to conduct due diligence checks on business contacts as part of MCA ASIA’s anti-corruption program.

MCA ASIA may also collect some information that is not personal information because it does not identify you or anyone else. For example, we may collect anonymous answers to surveys or aggregated information about how users use our websites, products or services.

How we use your information

MCA ASIA may use your information to:

manage our relationship with you
prevent and detect security threats, fraud or other malicious activity
communicate with you about MCA ASIA products, services or support and send marketing communications
provide products, services and support to you
improve and develop products, services and support including through quality control, research and data analysis activities
update you on new services and benefits
provide personalized promotional offers
measure performance of marketing initiatives, ads
allow you to participate in contests and surveys
answer enquiries, provide information, support or advice about existing and new products or services
personalize some MCA ASIA websites
provide you with access to protected areas of our website
assess and improve the performance and operation of MCA ASIA websites
to keep your contact details up to date and provide updated details to MCA ASIA service providers and suppliers where necessary
to process and respond to any complaint made by you

We will give you the opportunity to choose your privacy preferences regarding the marketing communications we send.

How we share your information

MCA ASIA will not sell, rent or lease your personal information to others except as described in this Statement. MCA ASIA shares personal information in the following ways:

MCA ASIA retains service providers and suppliers to manage or support its business operations, provide professional services, deliver complete products, services and customer solutions and to assist MCA ASIA with marketing and communication initiatives. These providers and suppliers may be located in the US or other overseas locations and include, for example, credit card processors, debt collectors, providers of customer support and live-help, marketing and communications, hosting and IT service providers, email service providers, automated data processors, shipping agents, management and support of MCA ASIA websites, order fulfilment and delivery. Suppliers and service providers are required by contract to keep confidential and secure the information received on behalf of MCA ASIA and may not use it for any purpose other than to carry out the services they are performing for MCA ASIA.

From time to time, MCA ASIA participates in marketing initiatives with other companies. As part of these initiatives, certain MCA ASIA services and marketing communications may be delivered at the same time as those from other companies. Some of these services and communications offer you the option to share personal information with both MCA ASIA and the other companies participating in these initiatives. For example, you may receive marketing communications from MCA ASIA and other companies or have the opportunity to register online for software products from multiple companies. If you choose to provide personal information only to MCA ASIA, MCA ASIA will not share this information with the other companies participating in that marketing initiative. If you choose to provide personal information to the other companies, that personal information will be handled according to the privacy policy of those companies, which may differ from MCA ASIA’s policies and practices.

MCA ASIA may also transfer your personal information to other MCA ASIA-owned business entities in the Asia Pacific. By accessing MCA ASIA websites, or otherwise providing MCA ASIA with your personal information, you consent to this transfer of your personal information throughout the global MCA ASIA network of entities.

Except as described in this Statement, MCA ASIA will not share the personal information you provide to MCA ASIA with non-MCA ASIA third parties without your permission, unless to: (i) respond to duly authorized information requests of police and governmental authorities; (ii) comply with any law, regulation, subpoena, or court order; (iii) investigate and help prevent security threats, fraud or other malicious activity; (iv) enforce/protect the rights and properties of MCA ASIA or its subsidiaries; or (v) protect the rights or personal safety of MCA ASIA, our employees, and third parties on or using MCA ASIA property when allowed and in line with the requirements of applicable law.

Children's privacy

MCA ASIA does not knowingly collect information from children as defined by local law, and does not target its websites or mobile applications to children under these ages. We encourage parents and guardians to take an active role in their children’s online and mobile activities and interests.

Keeping your personal information secure

MCA ASIA takes seriously the trust you place in us seriously. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, MCA ASIA utilizes reasonable and appropriate physical, technical, and administrative procedures to safeguard the information we collect and process. MCA ASIA retains data only as required or permitted by local law and while it has a legitimate business purpose.

When collecting or transferring sensitive information such as credit card information we use a variety of additional security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. The personal information you provide us is stored on computer systems located in controlled facilities which have limited access. When we transmit highly confidential information (such as credit card number or password) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this statement

If we modify our Privacy Statement, we will post the revised statement here, with an updated revision date. If we make significant changes to our Statement that materially alter our privacy practices, we may also notify you by other means, such as sending an email or posting a notice on our corporate website and/or social media pages prior to the changes taking effect. This privacy policy was last updated on April 02, 2018.

Contacting us and how to make a complaint

We value your opinions. If you have comments or questions about our Privacy Statement, any concerns or a complaint regarding our collection and use of your data or a possible breach of your privacy, please send them to the MCA ASIA Privacy Office via the Contact Us link on our website Www.MCA Asiaglobal.Org. We will treat your requests or complaints confidentially. Our representative will contact you within a reasonable time after receipt of your complaint to address your concerns and outline options regarding how they may be resolved. We will aim to ensure that your complaint is resolved in timely and appropriate manner.